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End of Life Care, Somerset & North Somerset
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St Margaret's Hospice at Home

Carer

What does the service provide for end of life care patients and their carers?

St. Margaret’s Hospice at Home Team is a team of experienced Health Care Assistants who provide a free specialist home nursing service to adults over the age of 18 in the last stages of a terminal illness living in Somerset. In addition to providing nursing care, the Health Care Assistants are also available to provide emotional support and practical advice to carers and families.

The service complements and supports existing St. Margaret’s Hospice services and is integral to a multi-professional and multi-agency approach facilitating the provision of 24-hour care based on individual need. Care is provided with support and supervision from the Community Palliative Care Nurse Specialists and the Advice Line at St. Margaret’s Hospice, as well as from District Nursing colleagues. The Hospice at Home Health Care Assistants will wear uniform and carry appropriate identity. Any changes observed in the patient’s condition will be reported to a Registered Nurse or Doctor.

How do patients and carers access this service?

Patients can access this service via the district nursing team or a hospital/community palliative care nurse specialist.

Hours of availability

St Margaret’s Hospice at Home can provide care at anytime of the day or night.

Shifts can be booked via St Margaret’s central referral centre or the end of life care coordination centre but can also be booked by the district nursing team and hospital/community palliative care teams during the period Monday – Friday between 09:00 – 17:00.

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What catchment area does this service cover?

The whole of Somerset.

Contact details

Central Referral Centre
St Margaret’s Hospice
Heron Drive
Taunton
Somerset
TA1 5HA

Tel: 0845 0708910